Terms of Service

1. Definitions

• "Service" means the Lynkle platform, including our website at lynkle.com, our iOS and Android mobile applications, App Clip, browser extensions, and all related features and tools.
• "User" or "you" means any individual or entity that accesses or uses the Service.
• "Account" means the user account you create to access the Service.
• "Content" means any information, text, images, logos, or other materials that you upload, create, or share through the Service.
• "Card" means a digital business card created through the Service.
• "Subscription" means a paid plan that provides access to additional features beyond the free tier.
• "Organization" means a team or company account that manages multiple Users under the Lynkle Teams plan.

2. Account Registration

To use certain features of the Service, you must create an Account. When you register, you agree that:

• You are at least 18 years of age or the age of majority in your jurisdiction, whichever is greater.
• You will provide accurate, current, and complete information during the registration process.
• You will use your best efforts to keep your Account and login credentials secure. For example, you must not share your password or other login credentials with anyone, including coworkers or Organization administrators, or allow anyone else to access the Service using your Account. You accept responsibility for all activity that occurs under your Account.
• Failure to meet these account security obligations may result in suspension or termination of your Account in accordance with Section 10.
• You will promptly notify us at hello@lynkle.com of any unauthorized use of your Account.
• You may register using your email address and password, or through a third-party authentication provider (Google, Apple, or Microsoft). Your use of third-party authentication is subject to that provider's terms.

3. The Service

Lynkle is a digital business card platform that enables individuals and companies to create, manage, and share digital business cards. The Service includes, but is not limited to:

• Creating and customizing digital business cards with your professional information, including name, company, position, contact details, social media links, and profile images.
• Sharing cards via QR codes, direct links, NFC, Apple Wallet passes, and Google Wallet passes.
• Exchanging contact information with other users and non-users who view your card.
• Creating and managing email signatures linked to your card information.
• Viewing analytics about how your cards are viewed and interacted with.
• Managing team cards and templates through Organization accounts.
• Syncing contacts with third-party platforms you authorize (such as Google Contacts and Microsoft Outlook).
• Syncing email signatures with Gmail when you authorize the Gmail integration.

4. Subscriptions & Billing

4.1 Plans

Lynkle offers a free tier and paid subscription plans (Lynkle Pro and Lynkle Teams). The features and limitations of each plan are described on our pricing page. We reserve the right to change plan features and pricing at any time with reasonable notice.

Lynkle Pro is an individual subscription licensed for use by one person only. You may create multiple Cards for your own different roles, businesses, brands, or contexts, but each Card must represent or relate solely to you, the Account holder. You must not create, maintain, or provide a Card for another person under a Lynkle Pro subscription. If Cards are required for more than one person, you must use Lynkle Teams and maintain a paid seat for each person.

If we reasonably believe that a Lynkle Pro subscription is being used for multiple people, we may require you to remove the non-compliant Cards or upgrade to Lynkle Teams within the period stated in our notice. If you do not comply, or if the misuse is repeated, deliberate, or fraudulent, we may suspend or terminate your Account under Section 10.

4.2 Billing

Paid subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select. Payments are processed through Stripe (for web purchases), Apple In-App Purchase (for iOS app purchases), or Google Play Billing (for Android app purchases). You agree to pay all fees associated with your selected plan.

4.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings or the applicable app store.

4.4 Refunds

Payments are generally non-refundable. If a free trial purchased through the Lynkle website converts to a paid subscription because you forgot to cancel, contact us at hello@lynkle.com within 14 days of the charge and we will issue a full refund. If you believe you have otherwise been charged in error, please contact us at hello@lynkle.com within 14 days of the charge and we will review your request. For iOS app purchases, refunds are handled by Apple in accordance with their refund policies. For Android app purchases, refunds are handled by Google Play in accordance with its refund policies.

4.5 Price Changes

We may change our subscription prices from time to time. If we change pricing for your active subscription, we will provide you with at least 30 days' notice before the change takes effect. Continued use of the Service after a price change constitutes acceptance of the new pricing.

5. User Content & Conduct

5.1 Your Content

You retain ownership of all Content you create or upload to the Service. By using the Service, you grant Lynkle a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute your Content solely for the purpose of operating and providing the Service. This license ends when you delete your Content or close your Account, except where your Content has been shared with other users or third parties.

5.2 Prohibited Conduct

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
• Upload or share Content that is defamatory, obscene, fraudulent, or infringes on the intellectual property rights of others.
• Impersonate another person or entity, or misrepresent your affiliation with a person or entity.
• Use the Service to send unsolicited communications, spam, or bulk messages.
• Attempt to gain unauthorized access to the Service, other user accounts, or any related systems or networks.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
• Use automated means (bots, scrapers, crawlers) to access or collect data from the Service without our written permission.
• Interfere with or disrupt the integrity or performance of the Service.

5.3 Content Moderation

We reserve the right, but are not obligated, to review, remove, or disable access to any Content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.

6. Contact Exchange & Sharing

The Service enables you to share your professional information with others. You understand and agree that:

• When you share your Card via a QR code, link, NFC tap, or wallet pass, the information on that Card becomes accessible to anyone who views it, unless you have enabled private card sharing.
• You are solely responsible for the information you choose to include on your Card and share with others.
• When someone saves your contact information or you save theirs through the Service, that information may be stored in the Service and, where applicable, synced to authorized third-party platforms.
• Once information has been shared with another person, Lynkle cannot guarantee its deletion from their devices or third-party services.

7. Third-Party Integrations

The Service may integrate with third-party platforms such as Google Contacts, Gmail, Microsoft Outlook, Apple Wallet, and Google Wallet. When you connect a third-party service:

• You authorize Lynkle to access and use information from that service as permitted by your authorization and in accordance with our Privacy Policy.
• Your use of third-party services is governed by their respective terms of service and privacy policies.
• Lynkle is not responsible for the availability, accuracy, or practices of any third-party service.
• You may disconnect a third-party integration at any time through your account settings.

When you authorize Gmail for signature syncing, Lynkle reads your Gmail send-as aliases, updates the authorized account's primary signature with your saved Lynkle signature, and stores encrypted OAuth tokens until you disconnect Gmail. Lynkle does not read or access your email messages.

Lynkle's use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

8. Intellectual Property

The Service, including its design, features, code, trademarks, logos, and all related intellectual property, is owned by Lynkle Pty Ltd and is protected by Australian and international intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse engineer or attempt to extract the source code of the Service, unless applicable laws prohibit these restrictions or you have our written permission.

As stated in Section 5.1, you retain ownership of your Content. Lynkle does not claim ownership over any Content you create or upload to the Service.

9. Organizations & Teams

If you create or manage an Organization account on Lynkle Teams:

• The Organization administrator is responsible for managing members, invitations, and billing for the Organization.
• The administrator may set card templates and manage card content for Organization members.
• Organization billing is handled through the administrator's payment method. The administrator is responsible for all charges associated with the Organization's subscription.
• Members who are removed from an Organization retain their personal Lynkle account but lose access to Organization-specific features, templates, and content.
• Lynkle is not responsible for disputes between Organization administrators and members.

10. Termination

10.1 By You

You may close your Account at any time by contacting us at hello@lynkle.com. Upon account closure, your Content and personal data will be deleted in accordance with our Privacy Policy. Active subscriptions will not be refunded for the remaining billing period.

10.2 By Lynkle

We may suspend or terminate your Account at any time if we reasonably believe that you have violated these Terms, engaged in fraudulent or illegal activity, or if your use of the Service poses a risk to other users or to Lynkle. Where possible, we will provide notice before termination unless immediate action is required to protect the Service or other users.

10.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will delete your Account data within a reasonable timeframe, subject to any legal obligations requiring us to retain certain information. Sections of these Terms that by their nature should survive termination will remain in effect, including but not limited to Sections 8, 11, 12, 13, and 15.

11. Disclaimers

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Lynkle disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Without limiting the foregoing, Lynkle does not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free.
• The results obtained from use of the Service will be accurate or reliable.
• Any errors in the Service will be corrected.

You use the Service at your own risk. You are solely responsible for any damage to your device or loss of data resulting from your use of the Service.

12. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Lynkle Pty Ltd, its directors, employees, partners, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your access to or use of (or inability to access or use) the Service.

In no event shall Lynkle's total aggregate liability to you for all claims arising out of or relating to these Terms or the Service exceed the greater of (a) the amount you paid to Lynkle in the 12 months preceding the claim, or (b) AUD $100.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Lynkle Pty Ltd, its directors, employees, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the Service.
• Your violation of these Terms.
• Your violation of any rights of a third party, including intellectual property rights.
• Any Content you create, upload, or share through the Service.

14. Changes to Terms

We may update these Terms from time to time. When we make changes, we will update the "Last updated" date at the top of this page. For material changes, we will make reasonable efforts to notify you via email or through a notice within the Service.

Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the changes. If you do not agree with the updated Terms, you must stop using the Service and close your Account.

15. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.

Any dispute arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Sydney, New South Wales, Australia.

Before initiating formal legal proceedings, you agree to first attempt to resolve any dispute informally by contacting us at hello@lynkle.com. We will make reasonable efforts to resolve disputes within 30 days.

16. Contact

If you have questions or concerns about these Terms, please contact us:

Lynkle Pty Ltd
Email: hello@lynkle.com
Sydney, Australia